Frequently Asked Questions
Find answers to common questions about shipping, returns, sizing, and more.
Orders & Shipping
How long does order processing take?
We process orders within 1–3 business days, excluding weekends and holidays.
Do you ship internationally?
Yes, we ship worldwide. Delivery times vary by country (typically 7–21 business days). Customs duties or taxes are the customer’s responsibility.
How do I track my order?
Once shipped, you’ll receive a confirmation email with tracking details. Please allow 24 hours for the carrier to update information.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. See our Return & Exchange Policy.
How do I request an exchange?
Contact us at support@linewithin.com with your order number. We’ll provide instructions and, for U.S. orders, a return label.
Products & Sizing
How do I find my size?
Check our Size Guide. Still unsure? Contact us with your height and weight, and we’ll help recommend the best fit.
What materials are your polos made from?
Our polos use premium performance blends: breathable, stretch-ready, and quick-dry fabrics with UV protection — engineered for sport and lifestyle.
Payments & Security
What payment methods do you accept?
We accept all major credit cards, PayPal, and secure checkout options through Shopify Payments.
Is checkout secure?
Yes. All payments are processed via SSL encryption and PCI-compliant providers. Your payment details are never stored on our servers.